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Consumer Experience (CX) Guidelines

Trusted Adviser disclosure consents

This page covers Trusted Adviser (TA) disclosure consents as per the requirements in rule 1.10C and the associated consumer experience data standards.
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On this page

Overview

The object statement in CDR rule 4.9 provides a strong foundation for giving and amending CDR consents.

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Object statement

Trusted adviser disclosure consents allow consumers to consent to an accredited data recipient, or CDR representative who holds their CDR data as service data, disclosing their CDR data outside the CDR system with certain professionals. These are professions that are considered to be appropriately regulated to receive CDR data, particularly due to consumer protection mechanisms that form part of their regulatory framework. This model facilitates access to relevant data for those working within these professions while ensuring that disclosure of data can only occur with a consumer’s consent.

In accordance with rule 1.10C, the accredited data recipient or CDR representative:

  • can invite a CDR consumer to nominate one or more trusted advisers.
  • has taken reasonable steps to confirm that the trusted adviser is a member of one of the classes outlined in rule 1.10C(2).
  • must not make a trusted advisor disclosure consent a condition for supply of the goods or services requested by the CDR consumer, except where the only good or service that is requested by the CDR consumer is for CDR data to be collected from a data holder and provided to a trusted adviser.
A high level example of the potential relationship between the initial collect and use consent between the data recipient and a data holder, and a disclosure consent for data recipient to share CDR to a Trusted Adviser.
A high level example of the potential relationship between the initial collect and use consent between the data recipient and a data holder, and a disclosure consent for data recipient to share CDR to a Trusted Adviser.

For further guidance, see OAIC's Trusted advisers in the Consumer Data Right system.

Wireframes and guidelines

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Note: The wireframes shown are examples of how to implement key rules, standards, and guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.

Detached flow

The following wireframes show a basic example of a Trusted Adviser disclosure consent requested by an accredited data recipient. In this example,

  • the collection/use consent has already been separately established, allowing a disclosure consent to be requested in a separate consent flow;
  • the consumer has selected their preferred trusted adviser during consent.

This pattern could, for example, apply when an ADR provides a ‘data wallet’ service to a CDR consumer. In this hypothetical scenario, the consumer provides a collection and use consent to the ADR to locate and offer goods and services on an ongoing basis. For example, the ADR might identify a need for an accountant and offer this service to the consumer. If the consumer wants to proceed, they are first invited to select an accountant as a TA, and then provide a TA disclosure consent.

Equivalent rules for CDR representatives can be found in the CDR rules Division 4.3A.

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See key requirements and guidelines
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See prototype

Bundled CDR Consents

The following wireframes show a basic example of a Trusted Adviser disclosure consent requested by an accredited data recipient. In this example,

  • the data recipient is then requesting a collection consent, a use consent, and a disclosure consent in a single consent flow;
  • the consumer has selected their preferred trusted adviser during pre-consent.

This pattern could, for example, apply when the CDR consumer has a pre-existing relationship with a trusted adviser. In this hypothetical scenario, the consumer may be engaging with the TA face to face. The TA invites the consumer to share their data via the CDR. The TA may offer the consumer a device or direct link to the ADR's service. The consumer may not have a pre-existing relationship with the ADR, and may be using them for the sole purpose of disclosing their CDR data to their TA.

Equivalent rules for CDR representatives can be found in the CDR Rules Division 4.3A.

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See key requirements and guidelines
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See prototype

Download open source asset

Open source design assets are created in Figma for the purposes of assisting implementation. This Figma file contains annotated wireframes and working prototypes for Trusted Adviser disclosure consent, including:

  • Detached flow
  • Bundled CDR Consents
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Download design asset
Item
File
Date released
Version introduced
1CO3. Trusted Adviser disclosure consent v1.36.0.2026.03.18
1CO3. Trusted Adviser disclosure consent v1.36.0.2026.03.18.fig
Mar 18, 2026
1.36.0

For past versions, refer to Change log.

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About open source assets

About this page

References

The artefacts on this page were informed by the following sources.

Title
Author
Date published
URL
Type
CDR Support Portal: Brands in the CDR ecosystem
Australian Competition and Consumer Commission (ACCC)
Mar 10, 2026
cdr-support.zendesk.com
Guidance
Change Request 715: CX Guidelines | Changes stemming from CD376 (White label brand arrangements)
Data Standards Body (DSB)
Dec 11, 2025
github.com
Consultations
Consultation Draft 376 - White label brand arrangements - Draft Standards
Data Standards Body (DSB)
Nov 28, 2025
github.com
Consultations
Change Request 701: CX Guidelines | Data Language Standards changes stemming from CD367
Data Standards Body (DSB)
Jun 6, 2025
github.com
Consultations
Change Request 700: CX Guidelines | Redirect to App (R2A) CX Guidelines Changes
Data Standards Body (DSB)
Jun 5, 2025
github.com
Consultations
Change Request 691: CX Guidelines | Expanding Amending BCDC CX Guidelines
Data Standards Body (DSB)
Apr 15, 2025
github.com
Consultations
Consultation Draft 367: March 2025 Rules - Draft Standards
Data Standards Body (DSB)
Mar 14, 2025
github.com
Consultations
Change Request 674: CX Guidelines | Updates stemming from 2024 Consent Review changes
Data Standards Body (DSB)
Oct 2, 2024
github.com
Consultations
Consumer Data Right Rules: consent and operational enhancement amendments consultation
The Treasury
Aug 9, 2024
treasury.gov.au
Consultations
Change Request 646: Clarify selection of Trusted Adviser in the CX Guidelines
Data Standards Body (DSB)
Jun 19, 2024
github.com
Consultations
Trusted advisers in the Consumer Data Right system
Office of the Australian Information Commissioner (OAIC)
Jan 15, 2024
oaic.gov.au
Guidance
Privacy Safeguard 12
Office of the Australian Information Commissioner (OAIC)
Nov 20, 2023
oaic.gov.au
Guidance
Consumer Data Right rules – Consent Review and operational enhancements design papers
The Treasury
Aug 25, 2023
treasury.gov.au
Consultations
Disclosure Consent Research Report
Data Standards Body (DSB)
Apr 4, 2022
cx.dsb.gov.au
Research
Decision Proposal 222: CX Standards | Insights and Trusted Adviser Disclosure Consents
Data Standards Body (DSB)
Nov 4, 2021
github.com
Consultations
Noting Paper 207: Draft v3 Rules Analysis | Anticipated Data Standards
Data Standards Body (DSB)
Aug 4, 2021
github.com
Consultations
Draft v3 Rules consultation
The Treasury
Jul 1, 2021
treasury.gov.au
Consultations
Literacy and access
Australian Government Style Manual
Jan 1, 2021
stylemanual.gov.au
Other
Draft v2 Rules consultation (see concept 5.1 TA disclosure)
Australian Competition and Consumer Commission (ACCC)
Nov 18, 2020
accc.gov.au
Consultations
Phase 3, Round 3 Research Report
Data Standards Body (DSB)
Aug 31, 2020
cx.dsb.gov.au
Research
Phase 3, Round 8 Research Summary [PDF]
Data Standards Body (DSB)
Aug 31, 2020
github.com
Research
Phase 2, Stream 3 Research Report
Tobias
Jul 31, 2019
cx.dsb.gov.au
Research

Last updated

This page was updated @Sep 15, 2025

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