Consent

This section provides guidelines for how data recipients may ask a consumer to consent to share data.

New URL @December 2, 2024

The CX guidelines have been re-launched on a new domain: cx.dsb.gov.au

For more information, refer to Change log: Consumer Experience (CX) Guidelines

Overview

Consumer consent to share data is central to the Consumer Data Right. Consent-driven data sharing will give consumers more control of their data, encourage more privacy conscious behaviour, and provide a more positive data sharing experience for consumers.

No access propose a number of requirements in relation to consent, within which the practical guidance on consent design must sit.

Data recipients are encouraged to also refer to OAIC's CDR Privacy Safeguard Guidelines on consent.

CX Guidelines for Consent

The below CX Guidelines cover consent and related variations.

This optional guidance provide examples for how to build consumer trust and confidence while clearly communicating the benefits of data sharing, prior to the Consent Flow. Read more about Pre-consent

These guidelines provide examples for how to implement collection and use consents for common scenarios. Read more about Collection and use consents

These guidelines provide examples for how to implement accredited person disclosure consents and trusted adviser disclosure consents. Read more about Disclosure consents

These guidelines provide examples for how to implement amending consent scenarios. Read more about Amending consents

Last updated

This page was updated @Sep 16, 2025

Have your say

Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:

• Request new Guidelines or changes to existing Guidelines through the CX Guidelines Consultation process
• Request new Standards or changes to existing Standards through the Standards Maintenance process
• Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
• Email your feedback to cx@dsb.gov.au