Helping organisations provide consumers with intuitive, informed, and trustworthy data sharing experiences.
Announcements
Overview
The CX Guidelines and CX Standards have been developed for the Australian context through extensive consumer research, industry consultation, and in collaboration with key government agencies. This section includes background information, references and outputs.
Consent
This section covers how data recipients may ask a consumer to consent to share data.
Authenticate
This section covers the authentication stage. This involves a consumer verifying who they are with their data holder.
Authorise
This section covers how data holders may ask a consumer to authorise the disclosure of CDR data.
Consent Management
This section covers consumer dashboards, withdrawal, notifications and account permissions.
CX checklist
The CX Checklist is a complete list of the CDR requirements referenced in the CX Guidelines.
Change log
The change log briefly details changes between releases for the CX Guidelines website and downloadable files.
Open Source Assets
These downloadable files include wireframes and prototypes that align with the CX Guidelines.
The CX Guidelines provide optional examples of CDR key requirements and recommendations to help organisations build best practice consent models.
Wireframe designs do not necessarily prescribe how to put key requirements into effect, but the rules require CDR participants to have regard to the CX guidelines (see rules 4.10(1)(a)(ii) and 4.22(b)). Aligning with these guidelines is recommended to support a consistent and familiar CDR ecosystem that consumers can trust.
CDR Participants should also refer to the CDR Rules, data standards, and privacy guidelines for a complete view of obligations to facilitate compliance.
Have your say
Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:
- Request new Guidelines or changes to existing Guidelines through the CX Guidelines Consultation process
- Request new Standards or changes to existing Standards through the Standards Maintenance process
- Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
- Email your feedback to cx@dsb.gov.au