Updated CX artefacts and requirements to reflect Competition and Consumer (Consumer Data Right) Amendment (2024 Measures No. 1) Rules 2024.
This includes:
• Visual, UI and Experiential updates to reflect the new rules and standards requirements, including updates to the dashboard information architecture to account for bundled consents, which may include both "incoming" and "outgoing" data requests.
Accredited persons disclosure consent
Rules changes
• New rule references to reflect renumbered and reworded rules for ADR dashboards, including that the dashboard be readily accessible (new checklist item: 4CM1.01.30)
• Retirement of existing rules requirements due to their removal from the rules (retired checklist item: 4CM1.01.07)
Guidelines changes
• New CX guideline relating to accessing CDR receipts on the dashboard (new checklist item: 4CM1.01.31)
• New CX guideline relating to the display of information for dispute resolution and making a complaint (new checklist item: 4CM1.01.32)
• Minor updates to wording (updated checklist items: 4CM1.01.16 and 4CM1.01.24)
• Minor updates to checklist references for accuracy and consistency (updated checklist items: 4CM1.01.01, 4CM1.01.05–06, 4CM1.01.09)
CX Guideline website page
New open source design asset 4CM1. Disclosure consents v1.33.1.2025.03.07
Consent management (Data recipient): Disclosure consents