Checklist ref
1CO4.00.29
Area
1CO4. Insights Disclosure Consent
Wireframe ref
29
Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement
As a matter of best practice, where possible, accredited data recipients and CDR representatives should show the consumer the CDR insight prior to it being disclosed. This will be unworkable in certain scenarios. However, as CX research suggested, doing this will aid comprehension and trust, and can also mitigate errors and incorrect outputs where the consumer is aware of incorrect details or insights being used.
Reference
OAIC Consumer Data Right insights | CX Research: 2021 Disclosure Consent report
Example
Consent: Insight disclosure consents
Version introduced
1.16.1
Date introduced
7 April 2022
Date modified
19 March 2025
Status
Active