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Consumer Experience (CX) Guidelines

Consent Management (Data recipient)

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Overview

This section covers consent management for data recipients, including the consumer dashboard and consent withdrawal.

These guidelines provide examples for how to implement the data recipient consumer dashboard. This includes example designs related to collection and use consents, amended consents, and disclosure consents to accredited persons.

Consent Management is the final stage of
Consent Management is the final stage of The Consent Model.

CX Guidelines for data recipient consent management

Collection and use consents

The consumer dashboard is where a consumer can review and manage their consents (also called sharing arrangements). Example designs are provided for:

  • Collection and use consents
  • CDR outsourcing, sponsorship, and CDR representative arrangements
  • Amended consents

Read more about Data recipient consumer dashboard: Collection and use consents.

Disclosure consents

The consumer dashboard is where a consumer can review and manage their consents (also called sharing arrangements). Example designs are provided for Disclosure consents including:

  • Accredited persons
  • Trusted Advisers
  • Business consumers

Read more about Data recipient consumer dashboard: Disclosure consents.

Withdrawal

The withdrawal journey for a consumer contains several steps, including:

  • Identifying a data sharing arrangement they wish to withdraw
  • Reviewing the implications and confirming withdrawal
  • Receiving a final notification of success

Read more about Consent withdrawal.

Last updated

This page was updated @Mar 7, 2025

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Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:

  • Request new Guidelines or changes to existing Guidelines through the CX Guidelines Consultation process
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  • Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
  • Email your feedback to cx@dsb.gov.au
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