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  • Overview
  • Consent
  • Authenticate
  • Authorise
  • Consent Management
  • Notifications
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CX Guidelines

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Consent

Authenticate

Authorise

Consent Management

Notifications

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Consumer Experience (CX) Guidelines
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Overview
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About consent
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The Consent Model

The Consent Model

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Overview

The Consent Model represents the current scope of the CX Working Group.

The Consent Model refers to the Consent Flow (Consent, Authenticate and Authorise) and Consent Management (both DH and ADR dashboards and associated obligations).
The Consent Model refers to the Consent Flow (Consent, Authenticate and Authorise) and Consent Management (both DH and ADR dashboards and associated obligations).

The Consent Flow

The Consent Flow consists of 3 stages:

  • Consent: where the consumer is asked to consent to a data recipient collecting and using their CDR data
  • Authentication: where the consumer is asked to authenticate themselves with the data holder
  • Authorisation: where the consumer is asked to authorise the disclosure of their CDR data to the data recipient

Read more about The Consent Flow

Consent Management

Consent Management refers to the artefacts and controls provided to a consumer to manage an existing consent or authorisation. This includes:

  • A consumer dashboard provided by the data recipient (ADR) to manage collection and use consents
  • An consumer dashboard provided by the data holder (DH) to manage authorisations
  • The withdrawal of consents and authorisations
  • A joint account disclosure option management service- where joint account holders can elect and amend disclosure preferences relating to their joint accounts (via DH)

Notifications

Notifications refers to the artefacts that give consumers control over their data sharing arrangements. This includes:

  • CDR Receipts- required for ADRs and optional for DHs to provide to consumers in relation to consents/authorisation information
  • 90 day notification- required for ADRs to alert consumers to ongoing data sharing arrangements
  • The management of joint account alternative notification schedules and secondary user instruction (via DH)

Example prototype

Last updated

This page was updated @Jun 6, 2025

Quick links to CX Guidelines:

Overview

Consent

Authenticate

Authorise

Consent Management

Notifications

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