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Consumer Experience (CX) Guidelines

CDR Receipts

This page covers CDR receipts as per the requirements in rule 4.18 (and 4.20O for CDR representatives) and the associated consumer experience data standards.
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This page outlines requirements for CDR receipts that take effect on 14 July 2025.

The existing requirements regarding CDR receipts will continue to apply until the relevant data standards are made and in effect, as per the transitional provision outlined in CDR Rule 503 (and 506 for CDR representatives).

Data recipients should refer to the CDR Rules as they were in effect from 22 July 2023 to 11 November 2024 for details of their obligations with regards to CDR receipts until this date.

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On this page

Overview

A CDR receipt must be given as soon as practicable after a consumer gives, amends, or withdraws a collection, use, or disclosure consent. This section provides guidance for how to implement CDR receipts, including what must be included in CDR receipts and how they must be delivered.

A consumer must be given a receipt after consent is granted, amended, or withdrawn.
A consumer must be given a receipt after consent is granted, amended, or withdrawn.

Wireframes and guidelines

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Note: The wireframes shown are examples of how to implement key rules, standards, and guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.

The following wireframes show CDR receipts examples for:

  • collection and use consent granted;
  • bundled collection, use and disclosure consent granted;
  • detached insights disclosure consent granted; and
  • collection and use consent withdrawn.
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See key requirements and guidelines

Download open source asset

Open source design assets are created in Figma for the purposes of assisting implementation. This Figma file contains annotated wireframes for CDR Receipts.

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Download design asset
Item
File
Date released
Version introduced
4CM3. Notifications: CDR Receipt v1.35.0.2025.09.23
4CM3. CDR Receipts v1.35.0.2025.09.23.fig
Sep 23, 2025
1.35.0

For past versions, refer to Change log.

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About open source assets

About this page

References

The artefacts on this page were informed by the following sources.

Title
Author
Date published
URL
Type
Change Request 691: CX Guidelines | Expanding Amending BCDC CX Guidelines
Data Standards Body (DSB)
Apr 15, 2025
github.com
Consultations
Change Request 674: CX Guidelines | Updates stemming from 2024 Consent Review changes
Data Standards Body (DSB)
Oct 2, 2024
github.com
Consultations
Consumer Data Right Rules: consent and operational enhancement amendments consultation
The Treasury
Aug 9, 2024
treasury.gov.au
Consultations
Decision Proposal 350: August 2024 Rules - Standards Impacts
Data Standards Body (DSB)
Jun 6, 2024
github.com
Consultations

Last updated

This page was updated @Sep 23, 2025

Have your say

Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:

  • Request new Guidelines or changes to existing Guidelines through the CX Guidelines Consultation process
  • Request new Standards or changes to existing Standards through the Standards Maintenance process
  • Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
  • Email your feedback to cx@dsb.gov.au
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