Updated CX artefacts and requirements to reflect:
• Competition and Consumer (Consumer Data Right) Amendment (2024 Measures No. 1) Rules 2024;
• Decision 350: August 2024 Rules - Standards Impacts; and
• Change Request 674: CX Guidelines | Updates stemming from 2024 Consent Review changes.
This includes:
• Visual, UI and Experiential updates to reflect the new rule and standard requirements
Amending collection and use consent
Rules changes
• Updates to existing rules requirements relating to:
• inviting a consumer to amend their consent, and how a consent amendment request must be presented to the consumer (updated checklist items: 1CO2.00.02 and 1CO2.00.09–10)
• information that must be given to a consumer during the consent amendment process (updated checklist items: 1CO2.01.12 and 1CO2.01.22)
◦ allowing data recipients to seek agreement to certain consent elements as presented to the consumer (updated checklist items: 1CO2.01.13, 1CO2.01.15–16 and 1CO2.01.19)
◦ CDR Receipts (updated checklist item: 1CO2.00.31)
• Retirement of existing rules requirements due to their removal from the rules (retired checklist items: 1CO2.01.18, 1CO2.01.21, 1CO2.00.30 and 1CO2.00.32)
• Retirement of rules annotations that — while not removed from the rules package — have been removed from this artefact for simplicity, or because they are no longer relevant to the flow (retired checklist items: 1CO2.01.23–24 and 1CO2.01.27–28)
Standards changes
• New CX standards relating to:
◦ supplying the CDR arrangement ID when notifying a Data Holder of an amended collection consent (new checklist item: 1CO2.01.61)
◦ indicating amended consent terms (new checklist item: 1CO2.01.62)
◦ CDR Receipt delivery (new checklist item: 1CO2.00.63)
• Retirement of standards annotations that — while not removed from the standards — have been removed from this artefact to simplify the consent flow (retired checklist items: 1CO2.01.53–54)
Guidelines changes
• New CX guidelines relating to CDR Receipt delivery and the transitional provisions for CDR Receipts (new checklist items: 1CO2.00.64–65)
• Updates to existing CX guidelines to better clarify expectations and to improve checklist references for accuracy and consistency (updated checklist items: 1CO2.01.43–45 and 1CO2.01.56)
• Retirement of existing CX guidelines:
◦ which are now required by the standards (retired checklist item: 1CO2.01.41)
◦ to help streamline the consent flow by removing detail previously recommended, but not required, to be included in the consent flow, to align with the government’s objectives of increasing CDR uptake and reducing obligations for CDR participants (retired checklist items: 1CO2.01.47–48, 1CO2.01.50 and 1.CO2.01.52)
Amending business consumer disclosure consent
Rules changes
• Updates to existing rules requirements relating to:
◦ allowing data recipients to seek agreement to certain consent elements as presented to the consumer (updated checklist items: 1CO2.02.09, 1CO2.02.11–12 and 1CO2.02.15)
◦ CDR Receipts (updated checklist item: 1CO2.02.18)
• Retirement of existing rules requirements due to their removal from the rules (retired checklist items: 1CO2.02.16–17 and 1CO2.02.19)
Standards changes
New CX standards relating to:
• indicating amended consent terms (new checklist reference 1CO2.02.35)
• CDR Receipt delivery (new checklist item: 1CO2.02.36)
Guidelines changes
• New CX guidelines relating to:
• clarifying requirements for business consumers, including the offering of duration options for business consumer disclosure consents (new checklist items: 1CO2.02.37–39)
• CDR Receipt delivery and the transitional provisions for CDR Receipts (new checklist items: 1CO2.02.40–41)
• Retirement of existing CX guidelines:
• which are now required by the standards (retired checklist item: 1CO2.02.33)
• to help streamline the consent flow by removing detail previously recommended, but not required, to be included in the consent flow, to align with the government’s objectives of increasing CDR uptake and reducing obligations for CDR participants (retired checklist item: 1CO2.02.34)
CX Guideline page
• Updates to include:
• reference in the Overview section to the Consent: Amendment of Collection Consents and Authorisations Standard
◦ references to consultations for rules and standards, and ACCC fact sheets
• New open source design asset 1CO2. Amending consent v1.33.0.2025.03.05
Consent: Amending consents