Updated CX artefacts and requirements to reflect:
• Competition and Consumer (Consumer Data Right) Amendment (2024 Measures No. 1) Rules 2024;
• Decision 350: August 2024 Rules - Standards Impacts; and
• Change Request 674: CX Guidelines | Updates stemming from 2024 Consent Review changes.
This includes:
• Visual, UI and Experiential updates to reflect the new rule and standard requirements
Business consumer disclosure consents - Detached flow
Rules changes
• New annotations relating to:
◦ information that must be given to a consumer during the consent process (new checklist item: 1CO5.00.38)
◦ seeking consent (updated checklist item: 1CO5.00.39)
◦ transitional provisions for CDR Receipts (new checklist item: 1CO1.00.40)
• Updates to existing rules requirements relating to requirements for:
◦ seeking consent including bundling (updated checklist item: 1CO5.00.01)
◦ allowing data recipients to seek agreement to certain consent elements as presented to the consumer (updated checklist items: 1CO5.00.04, 1CO5.00.11 and 1CO5.00.14)
◦ CDR Receipts (updated checklist item: 1CO5.00.15)
• Retirement of existing rules requirements due to their removal from the rules (retired checklist items: 1CO5.00.16–17)
Standards changes
New CX standard relating to CDR Receipt delivery (new checklist reference 1CO5.00.41)
Guidelines changes
• New CX guidelines relating to:
◦ the fact that individuals without an active ABN cannot be treated as business consumers (new checklist item: 1CO5.00.42)
◦ clarifying when a non-accredited person selection step may be required (new checklist item: 1CO5.00.43)
◦ the display of information (new checklist item: 1CO5.00.44)
◦ when data language standards apply (new checklist item: 1CO5.00.45)
◦ CDR Receipt delivery and the transitional provisions for CDR Receipts (new checklist items: 1CO5.00.46–47)
• Updates to existing CX Guideline annotations to better clarify expectations in relating to duration selection (updated checklist item: 1CO5.00.35)
• Retirement of CX guideline annotations that have been removed from this artefact for simplicity, stemming from feedback on CR674 (retired checklist items: 1CO5.00.30–31)
Business consumer disclosure consents - Bundled CDR Consents
New CX artefacts and requirements relating to bundled collection, use and disclosure consents for business consumers. These artefacts provide implementation examples to reflect the updated rules relating to seeking consent.
CX Guideline website page
• Updates to page hierarchy to add new section for ‘Bundled CDR Consents’
• Updates to include references to consultations for rules, standards and guidelines
• New open source design asset 1CO5. Business consumer disclosure consent v1.34.0.2025.03.19
Consent: Disclosure consents, Business consumer disclosure consents