Updated CX artefacts and requirements to reflect:
• Competition and Consumer (Consumer Data Right) Amendment (2024 Measures No. 1) Rules 2024;
• Decision 350: August 2024 Rules - Standards Impacts; and
• Change Request 674: CX Guidelines | Updates stemming from 2024 Consent Review changes.
This includes:
Insights disclosure consents - Detached flow
• Visual, UI and Experiential updates to reflect the new rule and standard requirements
Rules changes
• New annotations relating to:
◦ information that must be given to a consumer during the consent process (new checklist item: 1CO4.00.47)
◦ allowing data recipients to seek agreement to certain consent elements as presented to the consumer (new checklist item: 1CO4.00.48)
◦ transitional provisions for CDR Receipts (new checklist item: 1CO4.00.49)
• Updates to existing rules requirements relating to requirements for:
◦ seeking consent including bundling (updated checklist item: 1CO4.00.01)
◦ allowing data recipients to seek agreement to certain consent elements as presented to the consumer (updated checklist items: 1CO4.00.02 and 1CO4.00.04)
◦ CDR Receipts (updated checklist item: 1CO4.00.07)
• Retirement of existing rules requirements due to their removal from the rules (retired checklist items: 1CO4.00.08 and 1CO4.00.09)
Standards changes
• New CX standard relating to CDR Receipt delivery (new checklist item: 1CO4.00.50)
Guidelines changes
• New CX guidelines relating to:
◦ when the non-AP selection step should be included or omitted (new checklist item: 1CO4.00.51)
◦ CDR Receipt delivery and the transitional provisions for CDR Receipts (new checklist items: 1CO4.00.52 and 1CO4.00.53)
• Updates to existing CX guidelines to simplify and better clarify expectations regarding what data will be disclosed, actual insights and success messages (updated checklist items: 1CO4.00.28, 1CO4.00.29 and 1CO4.00.41)
• Retirement of CX guidelines relating to:
◦ annotations that have been removed from this artefact for simplicity, stemming from feedback on CR674 (retired checklist items: 1CO4.00.24 and 1CO4.00.26)
◦ the trust rating component (retired checklist item: 1CO4.00.25)
◦ CDR receipts and the display of actual insights (retired checklist items: 1CO4.00.42 and 1CO4.00.43)
Insights disclosure consents - Bundled CDR Consents
New CX artefacts and requirements relating to bundled collect, use and insights disclosure consents. These artefacts provide implementation examples to reflect the updated rules relating to seeking consent.
CX Guideline website page
• Updates to page hierarchy for clarity —
◦ updates to section title, from ‘Detached flow - default example’ to ‘Detached flow'
◦ new section for ‘Bundled CDR Consents’
• Updates to include references to consultations for rules, standards and guidelines
• New open source design asset 1CO4. Insights disclosure consent v1.34.0.2025.03.19
Consent: Disclosure consents, Insight disclosure consents