Description
New CX research report on Authentication Uplift. This report collates findings from three rounds of CX research and provides a comparison on models tested. The purpose of the research was to identify consumer experience considerations to support and inform an expanded approach to CDR. Report includes comparisons on: • Redirect with One Time Password • App/Web-to-App • Decoupled • Supporting metrics
Version introduced
1.24.0
Date released
June 21, 2023
Link
Overview: CX reports, Authentication Uplift - Comparison Report (Q2 2023, R1-3)