Description
New CX research report on Authentication Uplift research conducted in Q1 2023. This report contains finding and insights for Round 3 of CX research that was conducted on Decoupled Authentication in March of 2022 as part of the Authentication Uplift project. The purpose of the research is to identify consumer experience considerations to support and inform an expanded approach to CDR. Report includes: • Behavioural archetypes • SUS • Global Performance measures + metrics
Version introduced
1.24.0
Date released
May 18, 2023
Link
Overview: CX reports, Decoupled Research Report (Q2 2023, R3)