The CX Checklist is a complete list of items referenced in the CX Guidelines, including relevant rules, privacy safeguards, and data standards (CX and technical).
About CX Checklist
The CX Checklist is a complete list of items referenced in the CX Guidelines, including relevant rules, privacy safeguards, and data standards (CX and technical). This list has been created for the purposes of assisting implementation and compliance, but should not be seen as a complete list of CDR Participant obligations. For a complete view of obligations, CDR Participants should also refer to the CDR Rules, data standards, and privacy guidelines. See something wrong? Let us know at cx@dsb.gov.au
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Item | File | Date released | Version introduced |
|---|---|---|---|
CX Checklist v1.35.0.2025.09.26 | CX Checklist v1.35.0.2025.09.26.csvCX Checklist v1.35.0.2025.09.26.xlsx | September 26, 2025 | 1.35.0 |
For past versions, refer to Change log.
CX Checklist (web version)
The web version was last updated @September 26, 2025. For more details, view Change log.
Area | Focus area | Checklist ref | Type | Participant | Requirement level | Statement | Reference | Example | Version introduced | Date introduced | Date modified | Status |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
0AC. Accessibility | 00. Accessibility | 0AC.00. | CX Standard | Data HolderData Recipient | MUST | At a minimum, all CDR participants MUST seek to comply with accessibility guidelines throughout the Consent Model. These standards SHOULD be assessed, tested, and refined further by accessibility consultants directly involved in implementation. | Accessibility Standards, Accessibility | 1.4.0 or earlier | 12 August 2020 or earlier | Active | ||
0AC. Accessibility | 01. Content distinction | 0AC.01. | CX Standard | Data HolderData Recipient | MUST | Data recipients and data holders MUST seek to have all aspects of the Consent Model comply with WCAG 1.4. This will make it easier to see and hear content, including separate foreground information from the background. | Accessibility Standards, Accessibility: Content distinction | 1.4.0 or earlier | 12 August 2020 or earlier | Active | ||
0AC. Accessibility | 02. Keyboard functionality | 0AC.02. | CX Standard | Data HolderData Recipient | MUST | Data recipients and data holders MUST seek to have all aspects of the Consent Model comply with WCAG 2.1. This will make all functionality available from a keyboard. | Accessibility Standards, Accessibility: Keyboard functionality | 1.4.0 or earlier | 12 August 2020 or earlier | Active | ||
0AC. Accessibility | 03. Pointer interactions | 0AC.03. | CX Standard | Data HolderData Recipient | MUST | Data recipients and data holders MUST seek to have all aspects of the Consent Model comply with WCAG 2.5. This will make it easier to operate functionality using various input devices. | Accessibility Standards, Accessibility: Pointer interactions | 1.4.0 or earlier | 12 August 2020 or earlier | Active | ||
0AC. Accessibility | 04. Reading experience | 0AC.04. | CX Standard | Data HolderData Recipient | MUST | Data recipients and data holders MUST seek to have all aspects of the Consent Model comply with WCAG 3.1. This will make text content readable and understandable. | Accessibility Standards, Accessibility: Reading experiences | 1.4.0 or earlier | 12 August 2020 or earlier | Active | ||
0AC. Accessibility | 05. Input assistance | 0AC.05. | CX Standard | Data HolderData Recipient | MUST | Data recipients and data holders MUST seek to have all aspects of the Consent Model comply with WCAG 3.3. This will help users avoid and correct mistakes. | Accessibility Standards, Accessibility: Input assistance | 1.4.0 or earlier | 12 August 2020 or earlier | Active |
Last updated
This page was updated @September 26, 2025
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Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:
- Request new Guidelines or changes to existing Guidelines through the CX Guidelines Consultation process
- Request new Standards or changes to existing Standards through the Standards Maintenance process
- Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
- Email your feedback to cx@dsb.gov.au
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