These guidelines provide examples for when Redirect to App is unable to be used for the purposes of CDR authentication, and Decoupled Authentication is not supported.
Overview
The Fallback Authentication Framework relates to the Fallback Authentication Flows section of the Authentication Schedule Standards. These standards apply where Redirect to App is unable to be used for the purposes of CDR authentication, and Decoupled Authentication is not supported. In such cases, data holders are required to continue providing support for Redirect to Web with One Time Password (OTP) flow.
All data holders and data recipients must implement the relevant redirect to app standards by 10 May 2027. If implemented prior to this date, CDR participants will also need to meet other relevant standards, such as the Fallback Authentication Flows outlined in this guidance.
Wireframes and guidelines
Note: The wireframes shown are examples of how to implement key rules, standards, and guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.
The following wireframes show an example of the Fallback Authentication Framework.
Download open source asset
Open sources design assets are created in Figma for the purposes of assisting implementation. This Figma file contains annotated wireframes and working prototypes for Fallback Authentication Framework.
Item | File | Date released | Version introduced |
|---|---|---|---|
Sep 22, 2025 | 1.35.0 |
For past versions, refer to Change log.
About this page
References
The artefacts on this page were informed by the following sources.
Title | Author | Date published | URL | Type |
|---|---|---|---|---|
Data Standards Body (DSB) | Jun 5, 2025 | Consultations | ||
Data Standards Body (DSB) | Apr 4, 2025 | Consultations | ||
Data Standards Body (DSB) | Aug 29, 2023 | Consultations | ||
Data Standards Body (DSB) | Aug 29, 2023 | Consultations | ||
Data Standards Body (DSB) | Jun 21, 2023 | Research | ||
Data Standards Body (DSB) | May 28, 2023 | Research | ||
Data Standards Body (DSB) | Mar 17, 2023 | Consultations | ||
Data Standards Body (DSB) | Dec 15, 2022 | Research | ||
Data Standards Body (DSB) | Dec 15, 2022 | Research | ||
Data Standards Body (DSB) | Dec 7, 2022 | Consultations | ||
Australian Competition and Consumer Commission (ACCC) | Apr 6, 2022 | Guidance | ||
Tobias | Jul 31, 2019 | Research |
Last updated
This page was updated @Sep 22, 2025
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- Request new Guidelines or changes to existing Guidelines through the CX Guidelines Consultation process
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