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Consumer Experience (CX) Guidelines

Consent: Collection and use consents v1.35.0.2025.09.17

Description

Updated CX artefacts and requirements to reflect: • Consultation Draft 367: March 2025 Rules - Draft Standards; • Consultation Draft 369: Redirect to App - Draft Standards; • Change Request 684: CX Guidelines | ADI or NBL to hold CDR data as a DH; • Change Request 691: CX Guidelines | Expanding Amending BCDC CX Guidelines; • Change Request 700: CX Guidelines | Redirect to App (R2A) CX Guidelines Changes; and • Change Request 701: CX Guidelines | Data Language Standards changes stemming from CD367. This includes: Collection and use consents - Default example Standards changes • New standards relating to: ◦ passwords (new checklist item: 1CO.00.56) ◦ redirect to app (new checklist item: 1CO.00.57) ◦ decoupled authentication (new checklist item: 1CO.00.58) • Updates to standards relating to: ◦ language to be used (updated checklist item: 1CO.02.26) ◦ detailed scope requests (updated checklist item: 1CO.02.27) Guidelines changes • Updates to guidelines relating to: ◦ brand selection filtering (updated checklist item: 1CO.01.30) ◦ CDR data sharing education (updated checklist item: 1CO.02.50) ◦ CDR receipts delivery channel (updated checklist item: 1CO.00.54) • Retirement of guidelines relating to data holder selection (retired checklist item: 1CO.01.32) CDR representative arrangement Guidelines changes Updates to guideline relating to CDR receipts delivery channel (updated checklist item: 1CO.03c.38) Business consumer statement Standards changes Updates to standards relating to: • language to be used (updated checklist item: 1CO.04.17) • detailed scope requests (updated checklist item: 1CO.04.18) Notification to hold data as a data holder New CX artefacts and requirements for clause 7.2 of Schedule 3, Conditions for accredited person to be data holder. These artefacts provide implementation examples to reflect requirements for collection consent and subclause 7.2(2) of Schedule 3, Conditions involving notification prior to first collection. Permission to hold collected data as a data holder New CX artefacts and requirements relating to clause 7.2 of Schedule 3, Conditions for an accredited person to be a data holder. These artefacts demonstrate how data recipients can obtain consumer consent to become a data holder of collected CDR data (subclause 7.2(2A) of Schedule 3). CX Guideline website page • Updates to include references to consultations standards and guidelines • Updates to CX checklist • New open source design asset 1CO. Collection and use consents v1.35.0.2025.09.17

Version introduced
1.35.0
Date released
September 17, 2025
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