Checklist ref
2AU.00.33
Area
2AU. Redirect to Web with OTP
Wireframe ref
33
Type
CX Standard
Requirement level
MAY
Participant
Data Holder
Statement
Data holders MAY add a 'profile selection' step or equivalent prior to the account selection step if a single identifier provides access to different customer accounts. For example, one customer ID may give access to business customer and individual customer accounts. The 'profile selection' step SHOULD only be considered if it is an existing customer experience, and SHOULD be as minimal as possible to avoid introducing unwarranted friction (having regard to CDR Rule 4.24).
Example
Authenticate: Redirect to Web with One Time Password
Version introduced
1.35.0
Date introduced
22 September 2025
Date modified
Status
Active