Checklist ref
1CO4.01.52
Area
1CO4. Insights Disclosure Consent
Wireframe ref
52
Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement
To build consumer trust and confidence, data recipients should surface information about data deletion. This may include details from their CDR policy, as stated in CDR Rule 7.2(4)(k), and a link to read the policy. CX research highlighted the importance of including: • when data will be deleted; • why data may need to be retained (e.g. business or legal reasons); • how the data will be deleted, this may include timeframes.
Reference
CDR Rule 7.2(4)(k) | CX Research: 2019 Phase 1 report; 2019 Phase 2, Stream 3 report; 2020 Phase 3, Round 3 report; 2021 Disclosure Consent report
Example
Consent: Insight disclosure consents
Version introduced
1.34.0
Date introduced
19 March 2025
Date modified
Status
Active