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01. Insights disclosure consent - Bundled CDR consents

01. Insights disclosure consent - Bundled CDR consents

Checklist ref

1CO4.01.58

Area
1CO4. Insights Disclosure Consent
Wireframe ref

58

Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement

As a matter of best practice, where possible, accredited data recipients and CDR representatives should show the consumer the CDR insight prior to it being disclosed. This will be unworkable in certain scenarios. However, as CX research suggested, doing this will aid comprehension and trust, and can also mitigate errors and incorrect outputs where the consumer is aware of incorrect details or insights being used. When possible and practical, data recipients should allow the consumer to review their actual insight(s) before it is disclosed to the non-accredited person. Data recipients should also provide the consumer with the option to: • deny disclosure; • amend insights or data clusters; • confirm disclosure.

Reference

OAIC Consumer Data Right insights | CX Research: 2021 Disclosure Consent report

Example

Consent: Insight disclosure consents

Version introduced
1.34.0
Date introduced

19 March 2025

Date modified

Status
Active