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Consumer Experience (CX) Guidelines
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CX Checklist
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CX Guidelines
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01a. Customer Language: Common - Individual Consumer

01a. Customer Language: Common - Individual Consumer

Checklist ref

0DL.01a.04

Area
0DL. Data Language TBC
Wireframe ref

04

Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement

Data recipients should identify whether a consumer is an individual or business consumer in order to surface the correct data language.

Reference

CX Workshop: Error handling

Example

Version introduced
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Date modified

Status
Data Standards Body | CX Guidelines

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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.