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Consumer Experience (CX) Guidelines

03. Banking Language

Checklist ref

0DL.03.04

Area
0DL. Data Language TBC
Wireframe ref

04

Type
CX Guideline
Requirement level
MAY
Participant
Data RecipientData Holder
Statement

When displaying multiple data clusters, data recipients and data holders should order data based on sensitivity and context. The most sensitive data should be displayed first to ensure it receives immediate attention by consumers. Conclude with the least sensitive details to minimise the risk of overlooking critical information.

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Status
Data Standards Body | CX Guidelines

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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.