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Consumer Experience (CX) Guidelines

03. One Time Password

Checklist ref

2AU.03.10

Area
2AU. Redirect to Web with OTP
Wireframe ref

10

Type
Technical Standard
Requirement level
MUST
Participant
Data Holder
Statement

Data Holders MUST provide a one-time password (OTP) to the customer through an existing channel or mechanism that the customer can then enter into the redirected page

Reference

Security Profile, Credential Requirements, One Time Password Credential Requirements

Example

Authenticate: Redirect to Web with One Time Password

Version introduced
1.4.0 or earlier
Date introduced

12 August 2020 or earlier

Date modified

22 September 2025

Status
Active
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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.