Logo
  • Overview
  • Consent
  • Authenticate
  • Authorise
  • Consent Management
  • Notifications
Data Standards Body | CX Guidelines

CX Guidelines

Overview

Consent

Authenticate

Authorise

Consent Management

Notifications

Keep in touch

DSB Newsletter

Website use

Accessibility Statement

Copyright

Privacy

Disclaimer

In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Consumer Experience (CX) Guidelines
/
Overview
/
CX Checklist
/
CX Guidelines
/
05. Selection functionality

05. Selection functionality

Checklist ref

3AU.05.05

Area
3AU. Authorisation to disclose
Wireframe ref

05

Type
CX Guideline
Requirement level
MAY
Participant
Data Holder
Statement

If enhanced selection functionality is implemented alongside pagination, filter or search, data holders should consider consumer expectations, technical feasibility and their existing user experiences. Data holders should provide feedback to users to: • Prevent errors- This ensures the system aligns with user expectations. For example, if “Select all” applies only to the current page, this limitation should be clearly communicated to avoid misunderstandings. • Minimise cognitive load- Users shouldn’t have to manually track selections across multiple pages. Offering selection options like “Select all [n] accounts on this page,” “Select all [n] accounts on all pages,” and “Select none” helps ensure clarity and simplifies bulk actions.

Reference

10 Usability Heuristics for User Interface Design: Match Between the System and the Real World, Error Prevention, Flexibility and efficiency of use (Nielsen)

Example

Authorise: Authorisation to disclose

Version introduced
1.32.0
Date introduced

10 December 2024

Date modified

Status
Active