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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Consumer Experience (CX) Guidelines
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02. Vulnerable consumers

02. Vulnerable consumers

Checklist ref

3AU2.02.02

Area
3AU2. Joint Account Authorisation
Wireframe ref

02

Type
CX Standard
Requirement level
MUST
Participant
Data Holder
Statement

Where rule 4A.15 is leveraged to allow a vulnerable requester to share their joint account data as if it were an individual account, the data holder MUST alert the requester, in the context of the authorisation flow, that the other joint account holder(s) will not be notified. This alert SHOULD be applied where appropriate for joint account management in general, including the consumer dashboard and the Disclosure Option Management Service (DOMS).

Reference

Notification Standards, Notifications: Joint Account Alerts, Joint account notifications: Rule 4A.15 exemptions

Example

Authorise: Authorisation to disclose joint account data

Version introduced
1.15.0
Date introduced

17 December 2021

Date modified

17 March 2022

Status
Active