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Consumer Experience (CX) Guidelines

03. Unavailable accounts - All accounts can be shown

Checklist ref

3AU.03.03

Area
3AU. Authorise
Wireframe ref

03

Type
CX Guideline
Requirement level
MAY
Participant
Data Holder
Statement

Data holders may list specific accounts that are unavailable to share, or a generic explanation for unspecified accounts. Unavailable accounts may include eligible accounts that cannot be shared, such as where a data holder deems it necessary to prevent financial harm or abuse. Unavailable accounts may also include ineligible accounts which data holders may show to mitigate confusion, such as where a consumer expects to see their accounts but cannot select them because they are ineligible for CDR sharing.

Reference

Example

Authorise: Authorisation to disclose

Version introduced
1.7.0
Date introduced

1 April 2021

Date modified

Status
Active
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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.