Checklist ref
4CM.01.
Area
4CM. Consent Management
Wireframe ref
Type
CX Standard
Requirement level
MUST
Participant
Data Recipient
Statement
If a data recipient does not have a general policy to delete redundant data, and the consumer has not already requested that their redundant data be deleted: • Data recipients MUST allow consumers to elect to have their redundant data deleted as part of the withdrawal process prior to the final withdrawal step. • Data recipients SHOULD consider prompting consumers to exercise this right at appropriate times (e.g. when inaction on the part of the consumer may cause them to lose the opportunity to exercise the right to delete their redundant data).
Example
CX Guidelines v1.4.0 PDF, p. 101 [https://consumerdatastandards.gov.au/sites/consumerdatastandards.gov.au/files/uploads/2020/08/CX-Guidelines_v1.4.0.pdf]
Version introduced
1.4.0 or earlier
Date introduced
12 August 2020 or earlier
Date modified
Status
Active