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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Consumer Experience (CX) Guidelines
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01. Withdrawing approvals

01. Withdrawing approvals

Checklist ref

5CM2.01.03

Area
5CM2. DH Withdrawal
Wireframe ref

03

Type
CDR Rule
Requirement level
MUST
Participant
Data Holder
Statement

(1) Where: (a) this Division applies in relation to a consumer data request; and (b) either the co-approval option or the pre-approval option applies, or has applied, to the joint account; the data holder must provide each relevant account holder with an online service that: (g) is simple and straightforward to use; and (h) is prominently displayed and readily accessible by a relevant account holder. —————— (4) A data holder does not contravene subrule (1) in relation to subparagraphs (1)(d)(iii) and (iv) so long as it takes reasonable steps to ensure that the functionality complies with those subparagraphs.

Reference

CDR Rule 4A.13(1)(a), (b), (g), (h) and (4)

Example

Consent Management (Data holder): Withdrawal

Version introduced
1.15.0
Date introduced

17 December 2021

Date modified

26 February 2025

Status
Active