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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Consumer Experience (CX) Guidelines
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CX Guidelines
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05. Selection functionality

05. Selection functionality

Checklist ref

3AU.05.01

Area
3AU. Authorise
Wireframe ref

01

Type
CX Standard
Requirement level
MAY
Participant
Data Holder
Statement

Data holders MAY add a 'profile selection' step or equivalent prior to the account selection step if a single identifier provides access to different customer accounts. For example, one customer ID may give access to business customer and individual customer accounts. The 'profile selection' step SHOULD only be considered if it is an existing customer experience, and SHOULD be as minimal as possible to avoid introducing unwarranted friction (having regard to CDR Rule 4.24).

Reference

Authorisation Standards, Authorisation: Profile selection

Example

Authorise: Authorisation to disclose

Version introduced
1.4.0 or earlier
Date introduced

12 August 2020 or earlier

Date modified

16 March 2022

Status
Active