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Consumer Experience (CX) Guidelines

01. User identifier

Checklist ref

2AU.01.07

Area
2AU. Redirect to Web with OTP
Wireframe ref

07

Type
Technical Standard
Requirement level
MUST
Participant
Data Holder
Statement

If a data holder requests a user identifier for the purposes of identifying the customer during authentication, then the data holder: • MUST request a user identifier that can uniquely identify the customer. • MUST request a user identifier that is already known by the customer in the redirected page.

Reference

Security Profile, Credential Requirements, User Identifiers

Example

Authenticate: Redirect to Web with One Time Password

Version introduced
1.4.0 or earlier
Date introduced

12 August 2020 or earlier

Date modified

22 September 2025

Status
Active
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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.