Checklist ref
1CO.03a.03
Area
1CO. Consent
Wireframe ref
03
Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement
Consumer research suggested that where direct or indirect OSPs are used, consumers expected transparency in this process, and that surfacing details about participants and their roles would facilitate trustworthiness and informed consent.
Reference
CX Research: 2020 Phase 3, Round 4 and 5 report
Example
Consent: Collection and use consents
Version introduced
1.15.0
Date introduced
23 December 2021
Date modified
5 March 2025
Status
Active