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Consumer Experience (CX) Guidelines

02. Collection and use consent

Checklist ref

1CO.02.

Area
1CO. Consent
Wireframe ref

Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement

Data recipients should structure the ‘purpose’ and ‘use’ statements in ways that: 1. Are specific as to purpose (e.g. ‘Why we need it’ for each data cluster) 2. Refer to the broader ‘use case’ or ‘uses’ (e.g. ‘to pre-populate your application’) 3. Relate to the product/service being provided (e.g. ‘so BudgetGuide can help you manage your budget’) This information should be framed in a way that communicates the benefit of data sharing to the consumer.

Reference

Example

CX Guidelines v1.4.0 PDF, p. 51 [https://consumerdatastandards.gov.au/sites/consumerdatastandards.gov.au/files/uploads/2020/08/CX-Guidelines_v1.4.0.pdf]

Version introduced
1.4.0 or earlier
Date introduced

12 August 2020 or earlier

Date modified

Status
Retired
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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.