References

‣

Consultations

Title	Author	Date published	URL
Change Request 715: CX Guidelines \| Changes stemming from CD376 (White label brand arrangements)	Data Standards Body (DSB)	Dec 11, 2025	github.com
Consultation Draft 376 - White label brand arrangements - Draft Standards	Data Standards Body (DSB)	Nov 28, 2025	github.com
Change Request 703: CX Guidelines \| Pre-consent	Data Standards Body (DSB)	Jun 19, 2025	github.com
Change Request 702: CX Guidelines \| Required and voluntary data - Authorisation	Data Standards Body (DSB)	Jun 19, 2025	github.com
Change Request 701: CX Guidelines \| Data Language Standards changes stemming from CD367	Data Standards Body (DSB)	Jun 6, 2025	github.com
Change Request 700: CX Guidelines \| Redirect to App (R2A) CX Guidelines Changes	Data Standards Body (DSB)	Jun 5, 2025	github.com
Change Request 691: CX Guidelines \| Expanding Amending BCDC CX Guidelines	Data Standards Body (DSB)	Apr 15, 2025	github.com
Change Request 693: Historical date ranges for Authorisations	Data Standards Body (DSB)	Apr 15, 2025	github.com
Consultation Draft 369: Redirect to App - Draft Standards	Data Standards Body (DSB)	Apr 4, 2025	github.com
Consultation Draft 367: March 2025 Rules - Draft Standards	Data Standards Body (DSB)	Mar 14, 2025	github.com
Change Request 684: CX Guidelines \| ADI or NBL to hold CDR data as a DH	Data Standards Body (DSB)	Feb 5, 2025	github.com
Decision Proposal 361: Energy LCCD Phase 2	Data Standards Body (DSB)	Dec 18, 2024	github.com
Change Request 674: CX Guidelines \| Updates stemming from 2024 Consent Review changes	Data Standards Body (DSB)	Oct 2, 2024	github.com
Change Request 659: Enhancing CDR Adoption: Streamlining Account Selection and Improving Data Transparency	Data Standards Body (DSB)	Aug 12, 2024	github.com
Consumer Data Right Rules: consent and operational enhancement amendments consultation	The Treasury	Aug 9, 2024	treasury.gov.au
Change Request 646: Clarify selection of Trusted Adviser in the CX Guidelines	Data Standards Body (DSB)	Jun 19, 2024	github.com
Decision Proposal 350: August 2024 Rules - Standards Impacts	Data Standards Body (DSB)	Jun 6, 2024	github.com
Noting Paper 348: Use Case Enablement Experiment: Account Origination	Data Standards Body (DSB)	Apr 22, 2024	github.com
Draft CX Guidelines (DH Dashboards - Amending Authorisations)	Data Standards Body (DSB)	Apr 18, 2024	mailchi.mp
Change Request 633: Collection Consents - Authorisation Amendment	Data Standards Body (DSB)	Feb 12, 2024	github.com
Decision Proposal 333: Business Consumer Provisions	Data Standards Body (DSB)	Oct 21, 2023	github.com
Decision Proposal 334: Data Holder Dashboards	Data Standards Body (DSB)	Oct 21, 2023	github.com
Decision Proposal 327: Authentication Uplift Phase 1	Data Standards Body (DSB)	Aug 29, 2023	github.com
Noting Paper 326: Authentication Uplift Context	Data Standards Body (DSB)	Aug 29, 2023	github.com
Consumer Data Right rules – Consent Review and operational enhancements design papers	The Treasury	Aug 25, 2023	treasury.gov.au
Design Paper 321: Consumer Data Right Consent Review	Data Standards Body (DSB)	Jul 26, 2023	github.com
Noting Paper 296: Offline Customer Authentication	Data Standards Body (DSB)	Mar 17, 2023	github.com
Change Request 574: Additional functionality to support account selection	Data Standards Body (DSB)	Jan 24, 2023	github.com
Noting Paper 280: The CX of Authentication Uplift	Data Standards Body (DSB)	Dec 7, 2022	github.com
Noting Paper 279: Accessibility Improvement Plan	Data Standards Body (DSB)	Dec 6, 2022	github.com
Change Request 557: Withdrawal of a SUI by an Account Holder leaving an "Empty" Authorisation	Data Standards Body (DSB)	Nov 26, 2022	github.com
Decision Proposal 276: July 2023 Rules \| Standards Impacts	Data Standards Body (DSB)	Nov 3, 2022	github.com
Noting Paper 273: Consent Review	Data Standards Body (DSB)	Oct 20, 2022	github.com
Decision Proposal 222: CX Standards \| Insights and Trusted Adviser Disclosure Consents	Data Standards Body (DSB)	Nov 4, 2021	github.com
Noting Paper 207: Draft v3 Rules Analysis \| Anticipated Data Standards	Data Standards Body (DSB)	Aug 4, 2021	github.com
Draft v3 Rules consultation	The Treasury	Jul 1, 2021	treasury.gov.au
Decision Proposal 187: CX Standards \| Disclosure Consents	Data Standards Body (DSB)	May 21, 2021	github.com
Design Paper 176: an ‘opt-out’ data sharing model for joint accounts in the banking and energy sectors	Data Standards Body (DSB)	Apr 26, 2021	github.com
Decision Proposal 168: Separate Consents \| Authorisation Withdrawal	Data Standards Body (DSB)	Feb 26, 2021	github.com
Decision Proposal 162: CX Standards \| Joint Accounts (see concept Authorisation flow)	Data Standards Body (DSB)	Feb 15, 2021	github.com
Decision Proposal 162: CX Standards \| Joint Accounts (see concept Notification Settings)	Data Standards Body (DSB)	Feb 15, 2021	github.com
Decision Proposal 162: CX Standards \| Joint Accounts (see concept Ceasing joint account data sharing)	Data Standards Body (DSB)	Feb 15, 2021	github.com
Decision Proposal 160: CX Standards \| Non-individuals \| Partnerships \| Secondary users (see concepts 1.1 Accounts not shown \| Generic message, 1.2 Sharing rights request, 1.3 Accounts shown \| Generic message - overlay)	Data Standards Body (DSB)	Feb 9, 2021	github.com
Decision Proposal 160: CX Standards \| Non-individuals \| Partnerships \| Secondary users (see concept 2 Removing secondary user instruction)	Data Standards Body (DSB)	Feb 9, 2021	github.com
Noting Paper 157: CX Standards Arising from v2 Rules	Data Standards Body (DSB)	Jan 29, 2021	github.com
Decision Proposal 144: Amending Consent \| Authorisation Flow	Data Standards Body (DSB)	Dec 4, 2020	github.com
Draft v2 Rules consultation (see concept 4.2 Disclosure)	Australian Competition and Consumer Commission (ACCC)	Nov 18, 2020	accc.gov.au
Draft v2 Rules consultation (see concept 7.2 Amending consents)	Australian Competition and Consumer Commission (ACCC)	Nov 18, 2020	accc.gov.au
Draft v2 Rules consultation (see concept 7.5 Data Holder Dashboard)	Australian Competition and Consumer Commission (ACCC)	Nov 18, 2020	accc.gov.au
Draft v2 Rules consultation (see concept 5.1 TA disclosure)	Australian Competition and Consumer Commission (ACCC)	Nov 18, 2020	accc.gov.au
Draft v2 Rules consultation (see concept 5.2 Insight disclosure)	Australian Competition and Consumer Commission (ACCC)	Nov 18, 2020	accc.gov.au
Draft v2 Rules consultation (see concept 7.1 Joint accounts)	Australian Competition and Consumer Commission (ACCC)	Nov 18, 2020	accc.gov.au
CX Workshop: Error handling	Office of the Australian Information Commissioner (OAIC)	Aug 1, 2020	miro.com
Decision Proposal 127: CX Guidelines for Enhanced Error Handling	Data Standards Body (DSB)	May 21, 2020	github.com
CX Workshop: Manage and withdraw	Data Standards Body (DSB)	Aug 1, 2019	web.archive.org
CX Workshop: Joint Accounts	Data Standards Body (DSB)	Aug 1, 2019	miro.com

‣

Research

Title	Author	Date published	URL
Patterns in the dark – Deceptive practices in online interactions	University of South Australia	Aug 8, 2024	dsb.gov.au
Consent Review Research Report	Data Standards Body (DSB)	Jul 26, 2023	cx.dsb.gov.au
Authentication Uplift - Comparison Report	Data Standards Body (DSB)	Jun 21, 2023	cx.dsb.gov.au
Decoupled Research Report	Data Standards Body (DSB)	May 28, 2023	cx.dsb.gov.au
App/Browser-to-App Research Report	Data Standards Body (DSB)	Dec 15, 2022	cx.dsb.gov.au
One Time Password Research Report	Data Standards Body (DSB)	Dec 15, 2022	cx.dsb.gov.au
Accessibility improvement plan for the Data Standards Chair	PwC's Indigenous Consulting and the Centre for Inclusive Design (PIC)	Oct 31, 2022	dsb.gov.au
Accessibility obligations and conventions framework for the Data Standards Chair	PwC's Indigenous Consulting and the Centre for Inclusive Design (PIC)	Jul 30, 2022	dsb.gov.au
Disclosure Consent Research Report	Data Standards Body (DSB)	Apr 4, 2022	cx.dsb.gov.au
Report 4: My Data, my choices - Consumer consent and the CDR	Consumer Policy Research Centre (CPRC)	Apr 1, 2022	cx.dsb.gov.au
Report 3: Vulnerability, Capability, Opportunity	Consumer Policy Research Centre (CPRC)	May 1, 2021	cx.dsb.gov.au
Report 2: Joint Accounts and the Consumer Data Right	Consumer Policy Research Centre (CPRC)	Dec 1, 2020	cx.dsb.gov.au
Report 1: Stepping Towards Trust	Consumer Policy Research Centre (CPRC)	Sep 1, 2020	cx.dsb.gov.au
Phase 3, Round 1 and 2 Research Report	Data Standards Body (DSB)	Aug 31, 2020	cx.dsb.gov.au
Phase 3, Round 3 Research Report	Data Standards Body (DSB)	Aug 31, 2020	cx.dsb.gov.au
Phase 3, Round 4 and 5 Research Report	Data Standards Body (DSB)	Aug 31, 2020	cx.dsb.gov.au
Phase 3, Round 6 Research Report	Data Standards Body (DSB)	Aug 31, 2020	cx.dsb.gov.au
Phase 3, Round 8 Research Summary [PDF]	Data Standards Body (DSB)	Aug 31, 2020	github.com
Phase 2, Stream 1 Research Report	GippsTech	Jul 31, 2019	cx.dsb.gov.au
Phase 2, Stream 2 Research Report	Greater than X	Jul 31, 2019	cx.dsb.gov.au
Phase 2, Stream 3 Research Report	Tobias	Jul 31, 2019	cx.dsb.gov.au
Phase 2, Data Cluster Language Survey	Data Standards Body (DSB)	Jul 31, 2019	cx.dsb.gov.au
Phase 1, Research Report	Tobias	Feb 28, 2019	cx.dsb.gov.au

‣

Guidance

Title	Author	Date published	URL
CDR Support Portal: Brands in the CDR ecosystem	Australian Competition and Consumer Commission (ACCC)	Mar 10, 2026	cdr-support.zendesk.com
CDR Support Portal: White Labelled brands in the CDR	Australian Competition and Consumer Commission (ACCC)	Mar 10, 2026	cdr-support.zendesk.com
CDR Support Portal: Guidance on Energy Last Consumer Change Date (LCCD)	Data Standards Body (DSB)	Apr 15, 2025	cdr-support.zendesk.com
Joint account implementation guidance	Australian Competition and Consumer Commission (ACCC)	Feb 4, 2025	www.cdr.gov.au
CDR outsourcing arrangements - Fact sheet	Australian Competition and Consumer Commission (ACCC)	Dec 20, 2024	www.cdr.gov.au
CDR representatives - Fact sheet	Australian Competition and Consumer Commission (ACCC)	Dec 20, 2024	www.cdr.gov.au
CDR business consumers - Fact sheet	Australian Competition and Consumer Commission (ACCC)	Jul 9, 2024	www.cdr.gov.au
CDR Support Portal: Historical transaction data: Earliest Holding Day	Data Standards Body (DSB)	Jun 28, 2024	cdr-support.zendesk.com
Guide to developing a CDR policy	Office of the Australian Information Commissioner (OAIC)	Jun 25, 2024	oaic.gov.au
Trusted advisers in the Consumer Data Right system	Office of the Australian Information Commissioner (OAIC)	Jan 15, 2024	oaic.gov.au
OAIC Consumer Data Right insights	Office of the Australian Information Commissioner (OAIC)	Jan 15, 2024	www.oaic.gov.au
CDR logo - Fact sheet	Australian Competition and Consumer Commission (ACCC)	Dec 18, 2023	www.cdr.gov.au
Privacy Safeguard 1	Office of the Australian Information Commissioner (OAIC)	Nov 20, 2023	oaic.gov.au
Privacy Safeguard 5	Office of the Australian Information Commissioner (OAIC)	Nov 20, 2023	oaic.gov.au
Privacy Safeguard 10	Office of the Australian Information Commissioner (OAIC)	Nov 20, 2023	oaic.gov.au
Privacy Safeguard 12	Office of the Australian Information Commissioner (OAIC)	Nov 20, 2023	oaic.gov.au
Consumer Data Right insights	Office of the Australian Information Commissioner (OAIC)	Nov 10, 2023	oaic.gov.au
Consent (Data minimisation principle)	Office of the Australian Information Commissioner (OAIC)	Nov 10, 2023	oaic.gov.au
CDR Support Portal: Authorisation States for Joint Account and Secondary User Sharing	Data Standards Body (DSB)	Mar 16, 2023	cdr-support.zendesk.com
CDR Support Portal: Offline Customer Guidance	Australian Competition and Consumer Commission (ACCC)	Apr 6, 2022	cdr-support.zendesk.com
Security Profile: Authentication Flows	Data Standards Body (DSB)	Jan 1, 2022	consumerdatastandardsaustralia.github.io
CDR Support Portal: Guidance on screen-scraping	Australian Competition and Consumer Commission (ACCC)	Mar 23, 2021	cdr-support.zendesk.com
Privacy obligations	Office of the Australian Information Commissioner (OAIC)	Jan 1, 2021	oaic.gov.au
CDR Support Portal: Convention CDS-DC-0015	Data Standards Body (DSB)	Dec 22, 2020	cdr-support.zendesk.com
CDR Support Portal: Convention CDS-DC-0016	Data Standards Body (DSB)	Dec 22, 2020	cdr-support.zendesk.com
Technical Standards: Request Object	Data Standards Body (DSB)	Jan 1, 2019	consumerdatastandardsaustralia.github.io

‣

Other

Title	Author	Date published	URL
Australian Community Attitudes to Privacy Survey 2023	Office of the Australian Information Commissioner (OAIC)	Aug 1, 2023	oaic.gov.au
Regional population by age and sex, Data cubes, Population estimates by age and sex, by SA2, 2020	Australian Bureau of Statistics (ABS)	Aug 27, 2021	abs.gov.au
National, state and territory population, States and territories	Australian Bureau of Statistics (ABS)	Jul 7, 2021	abs.gov.au
Potential workers	Australian Bureau of Statistics (ABS)	Jul 7, 2021	abs.gov.au
General Social Survey: Summary Results, Australia	Australian Bureau of Statistics (ABS)	Jun 29, 2021	abs.gov.au
General Social Survey: Summary Results, Australia methodology	Australian Bureau of Statistics (ABS)	Jun 29, 2021	abs.gov.au
Migration, Australia, Key findings	Australian Bureau of Statistics (ABS)	Apr 23, 2021	abs.gov.au
Standard for Sex, Gender, Variations of Sex Characteristics and Sexual Orientation Variables	Australian Bureau of Statistics (ABS)	Jan 14, 2021	abs.gov.au
WCAG Success Criterion 3.1.5 Reading Level (Level AAA)	W3C Web Accessibility Initiative	Jan 1, 2021	www.w3.org
Literacy and access	Australian Government Style Manual	Jan 1, 2021	stylemanual.gov.au
Vulnerable persons or people	Australian Charities and Not-for-profits Commission	Jan 1, 2021	www.acnc.gov.au
Measuring Australia's Digital Divide 2020	Australian Digital Inclusion Index	Jan 1, 2020	digitalinclusionindex.org.au
Disability, Ageing and Carers, Australia: Summary of Findings	Australian Bureau of Statistics (ABS)	Oct 24, 2019	abs.gov.au
Estimates of Aboriginal and Torres Strait Islander Australians	Australian Bureau of Statistics (ABS)	Aug 31, 2018	abs.gov.au
Language Standards	Australian Bureau of Statistics (ABS)	Aug 3, 2016	abs.gov.au
ABS.Stat Beta, ERP by SA2 and above (ASGS 2016), 2001 onwards	Australian Bureau of Statistics (ABS)	Jan 1, 2016	stat.data.abs.gov.au
Family characteristics and transitions, Family characteristics, Families	Australian Bureau of Statistics (ABS)	Feb 26, 2015	abs.gov.au
Age Standard, Underlying concepts	Australian Bureau of Statistics (ABS)	Mar 11, 2014	abs.gov.au
Web Content Accessibility Guidelines (WCAG) 2	W3C Web Accessibility Initiative	Jul 1, 2005	w3.org
10 Usability Heuristics for User Interface Design (Flexibility and efficiency of use)	Nielsen Norman Group (NNG)	Apr 24, 1994	nngroup.com
10 Usability Heuristics for User Interface Design (Visibility of system status)	Nielsen Norman Group (NNG)	Apr 24, 1994	nngroup.com
10 Usability Heuristics for User Interface Design (Error prevention)	Nielsen Norman Group (NNG)	Apr 24, 1994	nngroup.com
10 Usability Heuristics for User Interface Design (Match Between the System and the Real World)	Nielsen Norman Group (NNG)	Apr 24, 1994	nngroup.com