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Consumer Experience (CX) Guidelines

CX Checklist v1.34.0.2025.03.19

Description

v1.34.0 contains all existing CX Standards plus new and revised guidelines and wireframe references. Added and Modified New and updated requirements to reflect: • Competition and Consumer (Consumer Data Right) Amendment (2024 Measures No. 1) Rules 2024; • Decision 350: August 2024 Rules - Standards Impacts; • Change Request 674: CX Guidelines | Updates stemming from 2024 Consent Review changes; • Change Request 574: Additional functionality to support account selection; • Change Request 659: Enhancing CDR Adoption: Streamlining Account Selection and Improving Data Transparency; and • Change Request 646: Clarify selection of Trusted Adviser in the CX Guidelines. For more details, see Change log: Overview: CX Checklist v1.34.0.2025.03.19

File
CX Checklist v1.34.0.2025.03.19.xlsxCX Checklist v1.34.0.2025.03.19.csv
Link

Overview: CX Checklist

Date released
Mar 19, 2025
Version introduced
1.34.0
Status
Archived
Type
CX checklist
Data Standards Body | CX Guidelines

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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.