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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Consumer Experience (CX) Guidelines
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00. DH Dashboard - general

00. DH Dashboard - general

Checklist ref

5CM1.00.13

Area
5CM1. DH Dashboard
Wireframe ref

13

Type
CX Guideline
Requirement level
MAY
Participant
Data Holder
Statement

Data holders should provide CDR Receipts reflecting the details of the authorisation shown on a consumer's dashboard. CDR Receipts should be provided in writing, such as in an email, when: 1. Authorisations are successfully established 2. Authorisations are withdrawn 3. Authorisations expire 4. Authorisations are amended CDR receipts should also outline details on complaint handling and resolution processes. Dashboards should provide a way for consumers to request a copy of their CDR receipts.

Reference

CX Research 20

Example

Consent Management (Data holder): Authorisations

Version introduced
1.4.0 or earlier
Date introduced

12 August 2020 or earlier

Date modified

Status
Active