Checklist ref
1CO0.00.01
Area
1CO0. Pre-Consent
Wireframe ref
01
Type
CX Guideline
Requirement level
MAY
Participant
Data Recipient
Statement
CX research has demonstrated that transparency during the onboarding process, such as to outline what the ADR will and will not do with the consumer's data, increases the trustworthiness of the process and propensity to willingly consent.
Reference
CX Research: 2019 Phase 1; 2019 Phase 2, Stream 1-2
Example
Consent: Pre-consent
Version introduced
1.35.0
Date introduced
16 September 2025
Date modified
Status
Active