Pre-consent

These guidelines provide examples for how to build consumer trust and confidence while clearly communicating the benefits of data sharing, prior to the Consent Flow.

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On this page

Overview

Pre-consent refers to the screens shown after a consumer begins onboarding to the CDR but before consent is given. This guidance is optional and does not include any mandatory requirements. This guidance is agnostic of consent type, and could be applied to any consent requests to help build comprehension, trustworthiness, and the propensity to willingly consent.

These guidelines are designed to support consumer adoption, comprehension, and trust in the CDR. They draw on CX research (2019–2023) and feedback from the Data Standards Advisory Committee and CDR participants, who identified the value of providing information before consent is sought.

Pre-consent refers to the screens shown after a consumer begins onboarding to the CDR but before consent is given.

Wireframes and guidelines

Note: The wireframes shown are examples of how to implement guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.

The following wireframes show a basic example of Pre-consent.

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See key requirements and guidelines

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See prototype

Download open source asset

Open sources design assets are created in Figma for the purposes of assisting implementation. This Figma file contains annotated wireframes for Pre-consent.

Download design asset

Item	File	Date released	Version introduced
1CO0. Pre-consent v1.35.0.2025.09.16	1CO0. Pre-consent v1.35.0.2025.09.16.fig	Sep 16, 2025	1.35.0

For past versions, refer to Change log.

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About open source assets

About this page

References

The artefacts on this page were informed by the following sources.

Title	Author	Date published	URL	Type
Change Request 703: CX Guidelines \| Pre-consent	Data Standards Body (DSB)	Jun 19, 2025	github.com	Consultations
CDR logo - Fact sheet	Australian Competition and Consumer Commission (ACCC)	Dec 18, 2023	www.cdr.gov.au	Guidance
Consent Review Research Report	Data Standards Body (DSB)	Jul 26, 2023	cx.dsb.gov.au	Research
Disclosure Consent Research Report	Data Standards Body (DSB)	Apr 4, 2022	cx.dsb.gov.au	Research
CDR Support Portal: Guidance on screen-scraping	Australian Competition and Consumer Commission (ACCC)	Mar 23, 2021	cdr-support.zendesk.com	Guidance
Phase 3, Round 3 Research Report	Data Standards Body (DSB)	Aug 31, 2020	cx.dsb.gov.au	Research
Phase 3, Round 1 and 2 Research Report	Data Standards Body (DSB)	Aug 31, 2020	cx.dsb.gov.au	Research
Phase 2, Stream 1 Research Report	GippsTech	Jul 31, 2019	cx.dsb.gov.au	Research
Phase 2, Stream 2 Research Report	Greater than X	Jul 31, 2019	cx.dsb.gov.au	Research
Phase 2, Stream 3 Research Report	Tobias	Jul 31, 2019	cx.dsb.gov.au	Research
Phase 1, Research Report	Tobias	Feb 28, 2019	cx.dsb.gov.au	Research

Last updated

This page was updated @Sep 16, 2025

Have your say

Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:

Request new Guidelines or changes to existing Guidelines through the CX Guidelines Consultation process
Request new Standards or changes to existing Standards through the Standards Maintenance process
Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
Email your feedback to cx@dsb.gov.au

Quick links to CX Guidelines:

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