These guidelines provide examples for how to build consumer trust and confidence while clearly communicating the benefits of data sharing, prior to the Consent Flow.
Overview
Pre-consent refers to the screens shown after a consumer begins onboarding to the CDR but before consent is given. This guidance is optional and does not include any mandatory requirements. This guidance is agnostic of consent type, and could be applied to any consent requests to help build comprehension, trustworthiness, and the propensity to willingly consent.
These guidelines are designed to support consumer adoption, comprehension, and trust in the CDR. They draw on CX research (2019–2023) and feedback from the Data Standards Advisory Committee and CDR participants, who identified the value of providing information before consent is sought.
Wireframes and guidelines
Note: The wireframes shown are examples of how to implement guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.
The following wireframes show a basic example of Pre-consent.
Download open source asset
Open sources design assets are created in Figma for the purposes of assisting implementation. This Figma file contains annotated wireframes for Pre-consent.
Item | File | Date released | Version introduced |
|---|---|---|---|
September 16, 2025 | 1.35.0 |
For past versions, refer to Change log.
About this page
References
The artefacts on this page were informed by the following sources.
Title | Author | Date published | URL | Type |
|---|---|---|---|---|
Data Standards Body (DSB) | June 19, 2025 | Consultations | ||
Australian Competition and Consumer Commission (ACCC) | December 18, 2023 | Guidance | ||
Data Standards Body (DSB) | July 26, 2023 | Research | ||
Data Standards Body (DSB) | April 4, 2022 | Research | ||
Australian Competition and Consumer Commission (ACCC) | March 23, 2021 | Guidance | ||
Data Standards Body (DSB) | August 31, 2020 | Research | ||
Data Standards Body (DSB) | August 31, 2020 | Research | ||
GippsTech | July 31, 2019 | Research | ||
Greater than X | July 31, 2019 | Research | ||
Tobias | July 31, 2019 | Research | ||
Tobias | February 28, 2019 | Research |
Last updated
This page was updated @September 16, 2025
Have your say
Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:
- Request new Guidelines or changes to existing Guidelines through the CX Guidelines Consultation process
- Request new Standards or changes to existing Standards through the Standards Maintenance process
- Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
- Email your feedback to cx@dsb.gov.au
Quick links to CX Guidelines: