Checklist ref
5CM4.01.09
Area
5CM4. Secondary Users
Wireframe ref
09
Type
CX Guideline
Requirement level
MAY
Participant
Data Holder
Statement
Data holders should introduce positive friction to the withdrawal flow to mitigate user error and unintended consequences. Data holders may choose to do this via a 2-step authorisation withdrawal process.
Reference
CX Research 32 | 10 Usability Heuristics for User Interface Design: Error prevention (Nielsen)
Example
Consent Management (Data holder): Secondary Users
Version introduced
1.11.0
Date introduced
17 August 2021
Date modified
Status
Active