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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Consumer Experience (CX) Guidelines
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02. Collection and use consent

02. Collection and use consent

Checklist ref

1CO.02.45

Area
1CO. Consent
Wireframe ref

45

Type
CX Standard
Requirement level
MUST
Participant
Data Recipient
Statement

Data holders and data recipients MUST clearly refer to a “One Time Password” in consumer-facing interactions and communications. The use of the term “One Time Password” MAY be presented alongside an existing term used by a data holder (e.g. Netcode, one time pin etc.).

Reference

Authentication Standards, Authentication: ‘One Time Password’ (OTP) | CX Research 10

Example

Consent: Collection and use consents

Version introduced
1.4.0 or earlier
Date introduced

8 March 2022

Date modified

5 March 2025

Status
Retired