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Consumer Experience (CX) Guidelines
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00. Authenticate - general

00. Authenticate - general

Checklist ref

2AU.00.02

Area
2AU. Redirect to Web with OTP
Wireframe ref

02

Type
CX Standard
Requirement level
MUST NOT
Participant
Data Holder
Statement

Data holders MUST NOT include forgotten details links in redirect screens.

Reference

Authentication Standards, Redirect to Web with OTP, Authentication: Password Link | CX Research 21

Example

Authenticate: Redirect to Web with One Time Password

Version introduced
1.4.0 or earlier
Date introduced

12 August 2020 or earlier

Date modified

22 September 2025

Status
Active
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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.