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Consumer Experience (CX) Guidelines
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CX reports

CX reports

Community Engagement Reports (2018–2022)
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Phase 1 Reports (2019)
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Phase 2 Research Reports (2019)
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Phase 3 Research Reports (2020, R1-6)
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Disclosure Consent Research Report (Q4 2021, R1-2)
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One Time Password Research Report (Q3 2022, R1)
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App/Browser-to-App Research Report (Q4 2022, R2)
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Decoupled Research Report (Q2 2023, R3)
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Authentication Uplift - Comparison Report (Q2 2023, R1-3)
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Consent Review Research Report (Q3 2022, R1-3)
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Account Origination Experiment - CX Research Report (Q2 2024)
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Energy Switching Experiment - CX Research Report (Q4 2025)
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Last updated

This page was updated @Dec 20, 2024

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