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Consumer Experience (CX) Guidelines

Consent Management (Data holder)

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Overview

This section covers consent management for data holders, including the consumer dashboard and authorisation withdrawal.

Consent Management is the final stage of
Consent Management is the final stage of The Consent Model.

CX Guidelines for data holder consent management

Authorisations

The consumer dashboard is where a consumer can review and manage their authorisations and other information related to their data sharing arrangements. Read more about Data holder consumer dashboard.

Withdrawal

The withdrawal journey for a consumer contains several steps, including:

  • Identifying the authorisation or approval to be withdrawn,
  • Reviewing the implications and confirming withdrawal, and
  • Receiving a final notification of success.

Read more about Authorisation and approval withdrawal.

Account permissions

Data holders must provide relevant account users with online services to manage data sharing preferences for joint accounts, accounts with secondary users, or accounts with representatives.

Read more about Account permissions.

Last updated

This page was updated @Feb 27, 2025

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