Withdrawal

These guidelines provide examples for how to implement the data holder authorisation withdrawal and approval removals process.

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On this page

Overview

A high level example of the relationship between withdrawal steps— authorisation, withdrawal, and notification of success.

The withdrawal process is broken into the following steps:

Identifying the authorisation or approval to be withdrawn

The consumer must be able to review their data sharing arrangement from the consumer dashboard.

Reviewing the implications and confirming withdrawal

The consumer will be advised of potential consequences of withdrawal before they stop sharing.

Receiving a final notification of success

The consumer may receive confirmation that they have successfully withdrawn their authorisation or approval, and be provided with an updated view of the sharing arrangement on their dashboard.

Wireframes and guidelines

Note: The wireframes shown are examples of how to implement key rules, standards, and guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.

Default example

The following wireframes show a basic example of the authorisation withdrawal process.

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See key requirements and guidelines

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See prototype

Withdrawing approvals

The following wireframes show an example of how a relevant account holder (account holder B: AH-B) can cease joint account data sharing for a sharing arrangement set up by the requester (account holder A: AH-A).

For further guidance, see ACCC's Revised joint account implementation guidance.

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See wireframes, key requirements and guidelines

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See prototype

Download open source asset

Open source design assets are created in Figma for the purposes of assisting implementation. This Figma file contains annotated wireframes and working prototypes for the authorisation and approval withdrawal process, including:

Default example
Withdrawing approvals

Download design asset

Item	File	Date released	Version introduced
5CM2. DH Withdrawal v1.35.0.2025.09.23	5CM2. DH Withdrawal v1.35.0.2025.09.23.fig	Sep 23, 2025	1.35.0

For past versions, refer to Change log.

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About open source assets

About this page

References

The artefacts on this page were informed by the following sources.

Title	Author	Date published	URL	Type
Consumer Data Right Rules: consent and operational enhancement amendments consultation	The Treasury	Aug 9, 2024	treasury.gov.au	Consultations
CX Workshop: Manage and withdraw	Data Standards Body (DSB)	Aug 1, 2019	web.archive.org	Consultations
Phase 2, Stream 1 Research Report	GippsTech	Jul 31, 2019	cx.dsb.gov.au	Research
Phase 2, Stream 2 Research Report	Greater than X	Jul 31, 2019	cx.dsb.gov.au	Research
Phase 2, Stream 3 Research Report	Tobias	Jul 31, 2019	cx.dsb.gov.au	Research
10 Usability Heuristics for User Interface Design (Visibility of system status)	Nielsen Norman Group (NNG)	Apr 24, 1994	nngroup.com	Other
10 Usability Heuristics for User Interface Design (Error prevention)	Nielsen Norman Group (NNG)	Apr 24, 1994	nngroup.com	Other

Last updated

This page was updated @Sep 23, 2025

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