These guidelines provide examples for how to implement the data holder authorisation withdrawal and approval removals process.
Overview
The withdrawal process is broken into the following steps:
- Identifying the authorisation or approval to be withdrawn
- Reviewing the implications and confirming withdrawal
- Receiving a final notification of success
The consumer must be able to review their data sharing arrangement from the consumer dashboard.
The consumer will be advised of potential consequences of withdrawal before they stop sharing.
The consumer may receive confirmation that they have successfully withdrawn their authorisation or approval, and be provided with an updated view of the sharing arrangement on their dashboard.
Wireframes and guidelines
Note: The wireframes shown are examples of how to implement key rules, standards, and guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.
Default example
The following wireframes show a basic example of the authorisation withdrawal process.
Withdrawing approvals
The following wireframes show an example of how a relevant account holder (account holder B: AH-B) can cease joint account data sharing for a sharing arrangement set up by the requester (account holder A: AH-A).
For further guidance, see ACCC's Revised joint account implementation guidance.
Download open source asset
Open source design assets are created in Figma for the purposes of assisting implementation. This Figma file contains annotated wireframes and working prototypes for the authorisation and approval withdrawal process, including:
- Default example
- Withdrawing approvals
Item | File | Date released | Version introduced |
|---|---|---|---|
5CM2. DH Withdrawal v1.35.0.2025.09.23 | 5CM2. DH Withdrawal v1.35.0.2025.09.23.fig | September 23, 2025 | 1.35.0 |
For past versions, refer to Change log.
About this page
References
The artefacts on this page were informed by the following sources.
Title | Author | Date published | URL | Type |
|---|---|---|---|---|
Consumer Data Right Rules: consent and operational enhancement amendments consultation | The Treasury | August 9, 2024 | treasury.gov.au | Consultations |
CX Workshop: Manage and withdraw | Data Standards Body (DSB) | August 1, 2019 | web.archive.org | Consultations |
Phase 2, Stream 1 Research Report | GippsTech | July 31, 2019 | cx.dsb.gov.au | Research |
Phase 2, Stream 2 Research Report | Greater than X | July 31, 2019 | cx.dsb.gov.au | Research |
Phase 2, Stream 3 Research Report | Tobias | July 31, 2019 | cx.dsb.gov.au | Research |
10 Usability Heuristics for User Interface Design (Visibility of system status) | Nielsen Norman Group (NNG) | April 24, 1994 | nngroup.com | Other |
10 Usability Heuristics for User Interface Design (Error prevention) | Nielsen Norman Group (NNG) | April 24, 1994 | nngroup.com | Other |
Last updated
This page was updated @September 23, 2025
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