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In the spirit of reconciliation, the Data Standards Body acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Consumer Experience (CX) Guidelines
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Reports

Reports

Community Engagement Reports (2018–2022)
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Phase 1 Reports (2019)
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Phase 2 Research Reports (2019)
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Phase 3 Research Reports (2020, R1-6)
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Disclosure Consent Research Report (Q4 2021, R1-2)
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One Time Password Research Report (Q3 2022, R1)
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App/Browser-to-App Research Report (Q4 2022, R2)
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Decoupled Research Report (Q2 2023, R3)
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Authentication Uplift - Comparison Report (Q2 2023, R1-3)
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Consent Review Research Report (Q3 2022, R1-3)
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Account Origination Experiment - CX Research Report (Q2 2024)
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Energy Switching Experiment - CX Research Report (Q4 2025)
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