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Consumer Experience (CX) Guidelines

Secondary Users

These guidelines provide examples for how account holders may change the sharing rights for other account users.
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On this page

Overview

In accordance with CDR Rule 1.13(1)(e),

(1) A data holder must provide: (e) in relation to each account in relation to which a person has account privileges―a service that can be used by the account holder to: (i) make a secondary user instruction; and (ii) withdraw the instruction.
Consent Management is the final stage of
Consent Management is the final stage of The Consent Model. This is a high level example of the relationship between Consent Management and Account permissions.

The guidelines in this section provide examples for how account holders may change the sharing rights for other account users.

Wireframes and guidelines

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Note: The wireframes shown are examples of how to implement key rules, standards, and guidelines. Use the on-screen functions to adjust zoom level or expand the wireframes to be viewed at full screen.

Remove secondary user instruction

The following wireframes show a basic example for a withdrawing secondary user instruction. The process is made up of the following steps:

  • Identifying the account with a secondary user instruction
  • Reviewing the consequences of withdrawal
  • Confirming the withdrawal
  • Receiving a confirmation of withdrawal
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See key requirements and guidelines
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See prototype

Download open source asset

Open source design assets have been created in Figma for the purposes of assisting implementation. This Figma file contain annotated wireframes and working prototypes for removing secondary user instruction.

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Download design asset
Item
File
Date released
Version introduced
5CM4. Secondary Users v1.33.0.2025.02.26
5CM4. Secondary Users v1.33.0.2025.02.26.fig
Feb 26, 2025
1.33.0

For past versions, refer to Change log.

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About open source assets

About this page

References

The artefacts on this page were informed by the following sources.

Title
Author
Date published
URL
Type
Consumer Data Right Rules: consent and operational enhancement amendments consultation
The Treasury
Aug 9, 2024
treasury.gov.au
Consultations
Decision Proposal 160: CX Standards | Non-individuals | Partnerships | Secondary users (see concept 2 Removing secondary user instruction)
Data Standards Body (DSB)
Feb 9, 2021
github.com
Consultations
Phase 2, Stream 2 Research Report
Greater than X
Jul 31, 2019
cx.dsb.gov.au
Research
10 Usability Heuristics for User Interface Design (Visibility of system status)
Nielsen Norman Group (NNG)
Apr 24, 1994
nngroup.com
Other
10 Usability Heuristics for User Interface Design (Error prevention)
Nielsen Norman Group (NNG)
Apr 24, 1994
nngroup.com
Other
10 Usability Heuristics for User Interface Design (Flexibility and efficiency of use)
Nielsen Norman Group (NNG)
Apr 24, 1994
nngroup.com
Other

Last updated

This page was updated @Feb 26, 2025

Have your say

Community consultations and maintenance are part of our ongoing process. Here’s how you can get involved:

  • Request new Guidelines or changes to existing Guidelines through the CX Guidelines Consultation process
  • Request new Standards or changes to existing Standards through the Standards Maintenance process
  • Log a ticket for any questions about the rules, standards, or guidelines through the CDR Support Portal
  • Email your feedback to cx@dsb.gov.au
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